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Focalscope Mobile 1.0.3.55
Screen Shots:
Description:
FocalScope provides cloud-based and on-premise customer support solutions
to organizations of any size and from various industries. Whether you’re a
support agent, manager, or CEO, you can now enjoy the powerful email and
customer support features of your office FocalScope instance on both your
iPhone and iPad.
Whether you are attending to customer queries, assigning tasks to your
employees or checking up on SLA dependent tasks, with FocalScope’s Mobile
Client you are never left out of the loop.
FocalScope’s Mobile Client gives you the following capabilities on both
your iPone and iPad:
* Access to all your private and departmental email, tickets, and alerts
* A clear overview of all SLA-dependent tasks
* The ability to assign emails and tickets to yourself or your colleagues
* Access to all your company’s contacts
* Push notification wherever you are
* Access to all your email notes
* Access to your data even when your mobile device is not connected to the
internet (data is synchronized and stored on the device itself)
Customer support has never been this mobile or this easy! Get your
FocalScope Mobile Client today to experience 21st-century customer support
and email communication in the palm of your hand.